Twitter has recently discovered that there has been a security flaw in their system for the last 4 years. This flaw has allowed private tweets to be exposed for Android users, but Apple’s IOS system was not impacted by this bug. Private tweets are tweets that users post that they only want their followers to be able to see. This function enables Twitter users can decide who is able to view their private information and tweets. There is no information on how many people were affected by this issue. The company stated that the issue was fixed on January 14, 2019.
Per Twitter’s official statement: “We’ve become aware of an issue in Twitter for Android that disabled the ‘Protect your Tweets’ setting if certain account changes were made, you may have been impacted by this issue if you had protected Tweets turned on in your settings, used Twitter for Android, and made certain changes to account settings such as changing the email address associated with your account between November 3, 2014, and January 14, 2019.”
Twitter is encouraging all users to check their settings to make sure to turn “Protect your Tweets” back to the option that fits their preferences. They did this automatically for the users they knew were affected. The company is also providing a notice in the Twitter Help Center regarding this issue.
Others can use what happened to the social media platform as a huge lesson regarding the importance of user security and confidence in a particular setting. The length of time in which it took for the issue to become noticed is not only despicable, but alarming. What other softwares or platforms are currently experiencing unforeseen loopholes or flaws in their code? Companies across the board need to work proactively to keep user information and data secure. It is the role of the company to make sure that their system is working exactly how the customer believes it is working. Customers put a lot of trust into their social media and software companies and should not have to worry about their accounts not performing as they expect them to be.
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